Terms & Conditions

Last Updated: August 5, 2026

Welcome to Starlink Gemstones. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order through our Shopify store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. About Starlink Gemstones

Starlink Gemstones is an online retailer specializing in natural and certified gemstones. Our products are offered through our Shopify-powered website and are intended for customers seeking authentic gemstones for jewelry, collection, or traditional astrological purposes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide during registration or checkout is accurate and complete.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, and prices displayed on our website are accurate.

However, as our products are natural gemstones, each stone is unique. Variations in:

  • Color
  • Shade
  • Transparency
  • Natural inclusions
  • Shape
  • Surface characteristics
  • Optical appearance

are natural features and should not be considered defects.

Product photographs are taken to represent the gemstone as accurately as possible. However, actual appearance may vary slightly due to screen settings, lighting conditions, and photography.

4. Certification

Where applicable, gemstones are supplied with certificates issued by recognized gemological laboratories.

Customers should carefully review the product description to determine whether certification is included with a particular gemstone.

Minor differences in measurements or weight within accepted gemological tolerances may occur.

5. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

In the event of pricing errors caused by technical issues, human error, or system malfunction, Starlink Gemstones reserves the right to cancel the order and issue a full refund.

6. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to:

  • Accept or decline any order
  • Limit quantities purchased
  • Request additional verification before processing an order
  • Cancel any order if fraudulent or suspicious activity is detected

7. Payments

Payments made through our Shopify store are processed using secure third-party payment gateways, including Razorpay and other payment providers supported by Shopify.

Starlink Gemstones does not store your complete debit card, credit card, UPI, or banking credentials.

Orders will be processed only after successful payment authorization.

8. Shipping

Shipping and delivery are governed by our separate Shipping Policy.

Estimated delivery dates are approximate and may vary due to courier operations, weather conditions, public holidays, or circumstances beyond our reasonable control.

9. Returns & Replacements

Returns, replacements, and refunds are governed by our Returns & Replacement Policy.

Customers are encouraged to review that policy before making a purchase.

10. Astrology Disclaimer

Some gemstones available on our website are traditionally associated with astrology and spiritual beliefs.

The information provided regarding astrological significance is based on traditional beliefs and is intended for informational purposes only.

Starlink Gemstones does not guarantee:

  • Financial benefits
  • Career growth
  • Health improvements
  • Relationship success
  • Educational success
  • Spiritual experiences
  • Business profits
  • Any other specific personal outcome

Individual experiences may vary.

Purchasing or wearing a gemstone should not be considered a substitute for professional medical, legal, financial, or psychological advice.

11. Customer Responsibilities

Customers agree to:

  • Provide accurate personal information.
  • Provide a valid shipping address.
  • Use the website only for lawful purposes.
  • Maintain the confidentiality of their account credentials.
  • Not misuse or interfere with the operation of the website.

12. Intellectual Property

All content available on this website, including but not limited to:

  • Logo
  • Brand name
  • Product photographs
  • Product descriptions
  • Website design
  • Graphics
  • Icons
  • Text
  • Videos
  • Digital content

is the intellectual property of Starlink Gemstones or its licensors.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

13. Prohibited Activities

Users shall not:

  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Use automated tools to scrape website data.
  • Interfere with website security.
  • Engage in fraudulent transactions.
  • Misrepresent their identity.

Violation of these Terms may result in cancellation of orders, suspension of accounts, or legal action where applicable.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Starlink Gemstones shall not be liable for:

  • Indirect losses
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Delay caused by third-party courier services

Our total liability arising from any order shall not exceed the purchase price of the product concerned.

Nothing in these Terms excludes liability that cannot be excluded under applicable Indian law.

15. Third-Party Services

Our website may integrate or link to third-party services, including but not limited to:

  • Shopify
  • Razorpay
  • Courier partners
  • Analytics providers
  • Marketing tools

These third-party services operate under their own terms and privacy policies.

Starlink Gemstones is not responsible for the content, policies, or practices of third-party websites or services.

16. Privacy

Collection and use of customer information are governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in that policy.

17. Force Majeure

Starlink Gemstones shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • War
  • Government actions
  • Pandemics
  • Strikes
  • Internet failures
  • Transportation disruptions

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, unless otherwise required by applicable law.

19. Changes to These Terms

Starlink Gemstones reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this website with the revised "Last Updated" date.

Continued use of the website after such changes constitutes acceptance of the updated Terms.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the Contact Us page available on our website.

We will make reasonable efforts to respond to your queries as promptly as possible.

Thank you for choosing Starlink Gemstones. We value your trust and are committed to providing authentic gemstones, transparent business practices, and a secure shopping experience.